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How to be a thought leader

Thought leadership is a bit of a marketing buzzword – vague and cringey, and unlike lead generation, hard to measure.

There’s no recipe for success. 

What does it mean on a day-to-day level for your business – and how do you do it well?  

The Portfolio Collective have invited me to speak at an event on ‘Raising your flag and becoming a thought leader’ and share my experiences on how I’ve done it with the future of work community and wider audience.

Thought leadership is about how people in your industry (and your customers) perceive you. 

  • James Clear (the habits guy) 
  • David Perell (the writing guy)
  • Pieter Levels (the nomad guy)
  • Amy Porterfield (the digital marketing gal)
  • Rosie Sherry (the community gal)
  • Bret Contrevis (the glute guy)
  • Ben Legg (the portfolio career guy) 

A niche focus makes you memorable.

One of my clients, a property agent, wanted to be the No #1 international agent in Berlin. So we positioned him as the ‘Berlin champion’, and put his face on the side of their black cabs so he was visible across the city. He wasn’t afraid to criticise government policy and say why it was harming the housing market so had a reputation as honest and trustworthy. Many of their leads were long-term clients.

How to be a thought leader

Think about your overall strategy and take a high-level overview before you decide on the content mix. What problem are you solving with your product/service? How are you going to get people from A to B? 

Some food for thought on the three types of thought leadership:

  1. Industry (a point of view on news, trends + the future)
  2. Organisational (company culture, talent development) 
  3. Product (how-to, best practices, strategy)

Do all three if you can, and if relevant: develop your point of view and then create content. If you’re overstretched (companies have teams working on this stuff), focus on one area and do it well. It can feel overwhelming for solopreneurs, so start small and be a thought leader for your clients and customers first, to build trust. 

Look at engagement over metrics – time on pages of your website and how many articles people read is more important than views and impressions. 

Thought leadership takes time, energy, consistency and authenticity, but it’s hugely rewarding and can transform your business. It’s not about self-promotion. As Alexandra Galviz (Authentic Alex), #LinkedInLocal co-founder, says: 

It’s not just about sharing your ideas; it’s also about inspiring others into action. 

Thought – give yourself time to think, observe, and horizon scan. Don’t fill every nook and cranny of your day. 

Leadership – have a point of view and don’t say the same as everyone else. 

I disagree with David Soloman, Goldman Sachs CEO, on remote work being an ‘aberration’, but I respect his opinion, and he’s been quoted everywhere. 

Some good advice from Tammy Ammon, Director of Thought Leadership at Acxiom, after a year on the job. 

She spent the first few weeks defining the role and mapping existing pieces of content. Content creation is a huge part of it – a passion for storytelling and strategy. Move through the organisation at all levels to have a broad view and perspective to share with your audience. 

Listen in on meetings, network on LinkedIn, and have monthly chats with your team about issues, no agenda. Manage your time – know what topics need your input and what you can delegate. You can’t do it all. 

Good books: Dorie Clark’s Entrepreneurial You – insights from building a high six-figure solo consulting business, and Malcolm Gladwell’s Outliers: the story of success

What’s working for you? Come and share your experiences at the Fireside Chat on 12 November.

Nicci 


🖐5 things

✍️How to create a Wiki in 9 simple steps – a guide and template. Every company needs a Wiki! It helps keep communication open with remote teams. I’m building one for myself – mission, vision, values, culture, tools and processes, passwords, resources for personal development. Great for onboarding, speeds up the day-to-day and focuses your mind.

💸Mirror.xyz – a new tool for writers working on crypto and blockchain. I’ve seen a few posts about this, but not many reviews, so I got on Reddit and Medium – good articles by Tim Denning and Casey Botticello on how it differs from traditional publishing platforms, and how you can make money on it. Exciting! I’ve been trying to sign up but having issues with the website.

💌Newsletters could be the next (and only) hope to save the media. As the journalism industry collapses, writers are turning to newsletters to make money and launch publications. Premium subs are still a tiny part of the market, and writers make money in other ways. I can’t see people paying $10/mo for several newsletters – these little things add up. I subscribe to Every – a bundle of newsletters on work and productivity – like a magazine.

✈️Africa is calling! Cabo Verde has launched a nomad visa to attract 4000 remote workers over the next three years for its DN programme. Ten sunny islands to explore – they’ve had virtually no tourism since 2020. See the best of Cabo Verde on Insta here. The national drink is Grogue, a rum at 60%, which will blow your socks off.

🎧Ways to make working remotely less lonely. It’s not talked about enough, and it’s among the biggest challenges faced by remote workers. Switching off is my biggest challenge, but this is a close second. My clients are global, so there are no team events. My networking is online so I’m going to start a local remote worker group. The team at Flexiple share some creative ways to deal with it – personally, at a company level, and in your community.


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Newsletter

The future of education is community

Hi,👋

Welcome back! I hope you’ve had a reset and some family time.

I’ve been juggling a UX project with a 30-day writing sprint, posting daily atomic essays on Twitter via #Ship30for30. I’ve done a few Cohort-based Courses and this one stands out because of the community, fast results, and learning in public. I’m on Day 21/30 – here are my thoughts so far.

Positives – shipping daily is powerful. It stops you from overthinking, over-editing and being a perfectionist. The aim is to get stuff out there and analyse your data, so you can see what’s resonating and go all-in on that. Progress over perfection.

Personal stories resonate the most, and work/travel content. I’ve had the most interaction on essays about digital nomadism, Smart Villages, and dealing with negative feedback.

300 words is tight, so it focuses your mind on short, powerful ideas. Constraints help creativity. Typeshare adds a visual element and reader experience. The curriculum is packed and fresh – internet-based courses can be updated quickly. And it’s more affordable than longer training – incredible value for what you get.

Visibility, accountability and community – you’re doing it under your own name and growing your Twitter followers, so there’s a personal benefit.

It’s a transformational experience and a rite of passage. At the kick-off, Nicolas Cole said, “See you on the other side.”

Challenges – there’s a lot of course material to digest, weekly live calls, and an accountability buddy I’ve not managed to speak to yet. It’s a large cohort: 200+ people, so a fair bit of reading and feedback. I can’t do it all, so have focused on the essays and engagement. I’ve read Nicolas’ (excellent) book, and I’ll catch up on the coursework and replays.

What’s happened organically is smaller breakout groups with people in the future of work and nomad space. We cheer each other on and will Zoom after the course.

Some people have done several cohorts, which is a testament to the power of CBC’s.

The future of education is community.

Maybe we’ll see a wedding onboard soon🚢 👰🏼

Have a great week.

Nicci

🖐5 things

🗺 How digital nations like Plumia are giving digital nomads wings. I had a chat with Leanna Lee about Plumia, an online movement advocating for and protecting remote workers. A good overview of the latest research on the growth of location-independent work and the remote work problems we need to fix to be free to roam. Check out the Plumia Speaker Series and join the community for a borderless world.

🇪🇸Digital nomads are here to save Spain’s ghost towns. 30 dying villages across Spain have joined the National Network of Welcoming Villages for Remote Work scheme. It aims to attract remote workers with a new 12-month work visa. It’s not sun, sea and sand, but tranquillity, nature – and a chance to experience the ‘real Spain.’ Brilliant. They also need to focus on the cultural heritage, history and food, glorious food!

👩‍💻Future of Work documentary (PBS) – a six-part docuseries chronicling six mid-career adults as they navigate the shifting work landscape. It covers the rise of the precariat, gig economy, remote work, working to live, digital nomads, UBI, new opportunities, and more. All the videos are on their YouTube channel. And there’s a virtual weekly event series exploring the FOW.

🎧Fadeke Adegbuyi on the On Deck podcast chatting about her recent article on Study Web and her experience joining Every, a writer collective (I’ve applied to join). The article is also mentioned in this Think With Google report on what YouTube culture can tell us about the changing future of video – the accelerated trend for ‘slow living’ and how we’re creating community through company.

📚Global Natives: The New Frontiers of Work, Travel, and Innovation by Lauren Razavi. I’ve pre-ordered a copy via Holloway (many excellent books, including a free one on using Twitter). It explores the origins of digital nomads and location-independent work, and how the internet has changed our relationship with place. Knowing Lauren, it will dig deeper than the hype and tired nomad beach photos.

🌎The future of work is now

Let’s build it. The Shift is your guide to running a small but mighty business. Start living and working on your own terms.

Your weekly(ish) dose of inspiration, ideas and solutions every Sunday.

• Question or comment? Email nicci@niccitalbot.io
• Tip me – this is a one-woman labour of love; all donations gratefully received
• Book a Classified Ad

To offset the carbon emissions of my online work, I plant 12 trees every month via Ecologi. We’ve got 10 years to sort this out – no time to waste🌍 ✈️

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Newsletter

The Shift: Professional Reinvention🕵🏻‍♀️

• Four big trends at work
• Practical strategies for reinvention – meet your possible selves 

How do you reinvent yourself professionally during precarious times? 

A friend has stopped hosting corporate events because of the pandemic and isn’t sure she wants to go back to it, given all the restrictions – where’s the fun? She’s figuring out her next step and doing another job and a ceramics class – enjoying working with her hands. I’m also in transition, not so much reinventing as repositioning myself, so I’ve been digging around to see what resources can help. 

Catch up on this talk on professional reinvention with Herminia Ibarra, a professor at London Business School, if you’re contemplating a career change or thinking about how to redefine your current role. She takes an evidence-based approach and shares some tools and practical strategies (via The RSA Good Work Guild/Polymath Festival).

Four big trends

  • Longevity – we’re living longer, and we want to do different things, so we’ll need to reinvent ourselves a few times – including reinventing retirement. Lynda Gratton and Andrew Scott are leading thinkers on this: The 100-Year-Life: Living and Working in an Age of Longevity.
  • Technology is disrupting things – gig work, freelancing, portfolio careers, and remote work – which wasn’t really a thing 20+ years ago when I started working. It’s creating opportunities and changing how companies operate.
  • Work change – the pandemic has disrupted our routines and created space to ask the big questions: what matters? What do you want to do? What is worth doing? It’s also a reminder of our mortality. My neighbour (in her 60s) has quit her corporate job to co-run a brasserie and jazz bar with her best mate here in Hastings. She doesn’t want to spend her life commuting and has more time for herself now her kids are at uni.
  • Social expectations – in a survey of 5000 people (aged 20-60s) asking about a career change, by far, the most significant trend was a shift towards more meaningful work. We want meaning, passion, and balance – and to create our own opportunities.

Professional reinvention is a transition which can be unsettling – but it’s also exciting. 

A psychological and social process:

Moving away from something without not yet having yet left it, while moving towards something without not yet knowing what it is. That’s the magic of it and that’s the challenge of it. 

Transition takes longer than you anticipate, and it’s a messy, non-linear process of experimenting and learning. It’s about knowing what you don’t want anymore, but you can’t pinpoint what you’d like to do instead – or the goal posts are shifting. It’s also under-institutionalised – there’s no set pattern and the steps are unclear.

As she calls it, I’m in the ‘messy middle’ phase – an exciting and challenging period between old and new – oscillating between ‘holding on’ a bit longer and ‘letting go’ and taking the leap. Psychologists call this ‘fertile emptiness’ – you may be busy exploring things or having quiet time to reflect and do inner business. I’ve been doing both over the last year. You can’t shortcut it. Play, explore, and delay commitment.

3 things you can do

Get out there and start activating some of these possible selves. 

  1. Get some side projects – experiment with your ideas. Take on projects at work or advisory roles externally, work with friends, do voluntary work, give or take a class, start a side hustle, write a book, speak to a headhunter… Bring those possible selves to life.
  2. Shift your network – our identity is the company we keep. Find mentors and kindred spirits – this helps generate ideas and shapes the messy middle process.
  3. Make sense out loud – create new experiences and self-reflect out loud to help yourself figure things out. Talk about it with others, it’s hard to self-reflect in isolation. 

As adults, we’re more likely to act our way into a new way of thinking than to think our way into a new way of acting.I love that. Get out of your head and do stuff. It’s a really productive phase of taking action rather than getting stressed about not having clarity or knowing the outcome.

There are all kinds of constraints – financial mostly, and of course we can’t get into every career in our 40s, but from what she’s seen during her research: “where there’s a will, there’s a way.” Lots of positive comments about her book Working Identity changing people’s lives along with Charles Handy’s The Age of Unreason.

For more on multiple selves check out psychologist Hazel Marcus.

Follow her research @HerminiaIbarra.

I’m taking a break from publishing the newsletter in August – going on a pilgrimage locally with a friend and seeing my folks – can’t believe it’s been a year! I’ll be on board #Ship30for30 in mid-August and sharing essays on Twitter🚢

Have a great summer!


5 things🖐

📆What really happened in Iceland’s 4-day week trial? It’s complex: this project was about understanding the impact of fewer hours, not specifically the 4-day week. Key lessons: Regardless of the type of work, productivity does not slip if we cut hours. We unquestionably waste time at work (and in the UK, we work some of the longest hours in Europe). We need more trials like this – sign this petition to encourage companies to join the 4-day week pilot in 2022.

Nicole Michaelis’ on teaching content marketing, running a business, and UX writing at Spotify (includes tips and advice). Super practical and encouraging career advice, and she tells it like it is! Fantastic example of a one-page resume that has inspired my own on Canva. 

🤾🏻‍♀️When we allow ourselves to work and live at full throttle, scarcity is bred very quickly. I personally think [it] destroys our psychological freedom and the ability to enjoy the successes that we do have in life.” Dr Pippa Grange on how we can let go of fear and lead more fulfilling lives. I love what she says about the power of small acts of intimacy to unlock teams’ performance (she’s worked with some of the biggest names in sport and business). 

Well done, Simone Biles and Ben Stokes, for taking a break from sport to prioritise your mental wellbeing and have a rest. Physical health is mental health. 

👩‍🎤How the desire to maintain a personal brand may be harming your business. A deep-dive into the darker sides of having a personal brand as a business owner: distraction, burnout, cancel culture and the tricks that followers and algorithms play on you. There’s a lot at stake in the world of the digital entrepreneur. Ellen Donnelly on how creator culture is distracting us from our craft – “at least make your job your job, not talking about it.” 

🛣Remote, hybrid or in office? How to travel the (messy) road to the future of work. As we move to a ‘new’ normal where remote work is possible if not required, it’s important to recognise that the likely leaning toward hybrid work conditions will be a messy road to travel down. Minter Dial on what needs to happen to make hybrid work work. “Trust is the glue that makes remote work work – how trusting and trustworthy are you as a leader?”


The future of work is now

Let’s build it. The Shift is your guide to running a successful minimalist business🚀 Start living and working on your own terms.

Your weekly dose of inspiration, ideas and solutions✨

• Question or comment? Fancy doing a guest issue or contributing a section?
Email nicci@niccitalbot.io.
• Tip me – this is a one-woman labour of love, all donations gratefully received.
• Book a Classified Ad.

To offset the carbon emissions of this newsletter and my online work, I plant 12 trees every month via Ecologi. I encourage you to do the same in your country – here’s a list of climate action groups. We’ve got 10 years to sort this out – no time to waste🌍


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Tame your inner critic🙄

I’ve joined a Newsletter Mastermind, and ‘not feeling ready’ came up on this week’s call. “I’m on my 100th issue, and it’s the same every time – the day before it goes out, and I still don’t know what I’m going to write about. Yet somehow, every week, it gets pushed over the finishing line.” It turned into a discussion on how to be ‘inner critic ready’ led by @ReddyToGo – he’s the man.

I said I’m the same. Working on things last minute (writing this on Saturday night) or running late. I had an argument with a friend once about my lateness, and she said: “It’s because you don’t feel ready.” She was right. I was trying to do too much – hustling hard in London at that time. It’s probably the most helpful thing anyone’s said to me. 

Tame your inner critic

The inner critic mixes negative critical comments from our parents, siblings, peers, and teachers when we were growing up. It isn’t a bad thing, says writer and author Jennifer Nelson“Researchers agree that a little self-awareness can be a reality check, but a constant barrage of self trash-talk is debilitating.”

In her talk on listening to shame, Brene Brown says it relies on you buying into it – tell yourself something often enough, and you’ll eventually believe it to be true. “Shame needs three things to percolate: secrecy, silence and perception of judgement.” 

It can be an issue for portfolio professionals as we’re working on short term projects in new environments with different teams. You’re expected to hit the ground running, be an expert and produce good work quickly. But each project is different and team dynamics and nuances take a while to figure out. You’re learning as you go and you make mistakes. You also have to put yourself out there, pitching for gigs, negotiating rates and dealing with rejection.

The inner critic is a feature of the tricky brain. Unfortunately, we can’t fire them, but they can be an extra rather than centre-stage…


Some strategies to help you deal with your inner critic

(and have a better, more productive relationship with yourself)

  • Give them a name. There are two actors in constant conversation – the nurturer and the critic. Mine is called Nancy. She’s an out of work theatre critic (failed actress, really) who never has a good word to say about anyone, except Cliff Richard. She’s 6”2, wears heels, diamante and a purple wig (a bit Dame Edna). Except she always wears black. @readyforthefuneral. She’s had no work during the pandemic and is taking her frustrations out on me. My nurturers are the Caring Committee – Spock, Jarvis, Oprah, Iggy Pop, Nick Cave, Mr Miyagi, Gandalf, Sean Bean, & Ted Hastings, who rally around to big me up. Never a dull day! It helps me distance myself from the drama and be a calm witness. 
  • Be mindful. The cure is empathy, says Brene. Say to yourself, “I understand, but those thoughts aren’t true.” And replace ‘I can’t’ with ‘I might’. Notice negative thoughts when they come up and write them down. Look for moments in the day when others see the effort you’ve made. Write them down. If the conversation is getting a bit one-sided, I know I’m tired and need a break. 
  • Stop ruminating – I had some negative feedback on a piece of copy this week. It wasn’t quite right, so we had to redo it after a call with the client. A bit disappointing as it’s a new gig and I wanted to make a good impression. I felt a bit flat, thinking about what I could have done better. But I’ve only been on the job for two days and don’t have much context. I let myself replay it for a bit, then distracted myself with something else: went for a walk and watched something on Netflix. Learn and let go.
  • Set deadlines – No over-editing and over-researching, i.e. procrastinating. Anne-Laure at Ness Labs says she only edits her articles once before publishing them. The aim is to get the conversation started and tweak things based on feedback. I like that. Nothing is set in stone online. 
  • Dress smarter – it’s easier to silence your inner critic when you’re looking sharp and feeling good. We had a good discussion at TPC this week on personal branding, and this came up. Fiona’s tip: Dress for the job you want, not the one you have. She’s also big on ‘fake it till you make it.’ 
  • Finding your why – LA-based writer, activist and wellness expert Katie Horwitch says the inner critic is a filler for uncertainty about your purpose. Get clear on the common thread in all you do and what you’re offering the world. What’s your story? Workshop it. It’s easier to do this with others than on your own. Others see things in you that you don’t. 

Nancy and I had a bust-up this week. She went off on one when I told her about the project feedback. Then I mentioned my podcast idea – interviewing hip hop entrepreneurs about their lives and work, and she sighed and rolled her eyes. “You don’t have the time, energy or contacts for that. You’re not in that world! Forget it, darling!” 

“Don’t patronise me. That’s the point. I don’t want to interview people like me. We have enough echo chambers out there….I want to do something different. ” 

We’re going for tea with the committee later, so let’s see what they have to say about it.  

She’s not coming on holiday with me (not till she apologises anyway). 


5 things🖐

👩‍💻LinkedIn Marketplace (launching Sept) – a new service for freelancers. Connect with employers, showcase your services, and do deals directly via the platform (initially focusing on design, marketing and software development). Good to see Microsoft investing in developing a bigger content platform with Creator mode, Services, Open to Work, trending stories. A bit of competition for Fiverr and Upwork.

✍️And some great tips from Ben Legg, CEO & Co-founder of The Portfolio Collective, on how to make the most of LinkedIn. Interesting comments on ageism. Noted and actioned! Thanks to Claire Moss for sending her notes. 

👨🏽‍🎤Personal branding. How do you make yourself stand out from a sea of competition? What makes you memorable? It’s much more than your logo. A deep dive into finding your why with brand gurus Fiona Chorlton-Voong and Alex Pitt. More on the inner critic and celebrating your differences. Inspiring to hear Alex’s story on launching her branding agency, Strange. 

💰Self-belief, reinvention and hard work: How to earn £100k+ as a freelance journalist. “I did it. So why not you? I had an end game, creativity and a pathological inability to take “No” for an answer.” Andrew Don on his 40-year journalistic career, self-belief and reinvention in his new book: The Bounty Hunter. His 10 essential ingredients to help you make serious money as a freelancer. 

🇮🇹All the Voices of the NUJ – a project helping international writers who are new to the UK by matching them up with a member who speaks their language. The guest speaker was John Worne, CEO of the Chartered Institute of Linguists, who talked about the joy and pleasure of languages. He flagged a few issues members have raised – it’s sad to hear languages aren’t being prioritised in the UK curriculum.

I’m trying to learn French and Italian, and Nancy pipes up frequently with her helpful comments. Along with my secondary school French teacher, Mrs Marchant, who told me not to do it at A-Level as I’d struggle. A fascinating chat about how being bilingual can put you in two minds: having different personalities in each language, and not taking it too seriously. Play with it and have a go🇮🇹


The future of work is now

Let’s build it. The Shift is your guide to running a successful minimalist business. Start living and working on your own terms🚀 Your weekly dose of inspiration, ideas and solutions.

Question or comment? Fancy doing a guest issue or contributing a section?
Email nicci@niccitalbot.io.
Tip me – this is a one-woman labour of love, all donations gratefully received.
Book a Classified Ad.

To offset the carbon emissions of this newsletter and my online work, I plant 12 trees every month via Ecologi. I encourage you to do the same in your country – here’s a list of climate action groups. We’ve got 10 years to sort this out – no time to waste🌍

Categories
Newsletter

The Shift: Build your writing habit🧠

‘Bye honey, have a great day. Love you.’ 

Then I sit down and write for two hours. Half an hour of free writing to get me going, then on to Google Docs. I’ve made it a ritual – Moka pot, scented candle, flight mode, and trained my brain to associate the time and place with writing. It’s a daily habit that requires no thinking, and it’s helped me publish 12 books and a newsletter every week for the last year.

I try to approach it as a time for me to learn and reflect rather than stressing about it. And focus on what I can control: my daily habits and routines. 

Fascinating article on Barack Obama’s habits and how the daily routines saved him from going mad when he was president. It’s all about removing day to day problems. ‘You’ll see I wear only grey or blue suits. I’m trying to pare down my decisions. I don’t want to make decisions about what I’m eating or wearing. Because I have too many other decisions to make.’ The act of making decisions degrades your ability to make further decisions. ‘You need to focus your decision-making energy. You need to routinize yourself. You can’t be going through the day distracted by trivia.’ 

Reading that has made me feel more relaxed about eating granola for breakfast every day and my ‘work wardrobe’ (is it lazy to wear loungewear 24/7? I rotate cardigans for Zooms). No. I’m embracing minimalism, and it’s strategic – I’m habit stacking! Training me to get OUT at lunchtime and there’s less friction. All I need to do is pull my trainers on, and off I go. I’m shopping online at Tesco, buying clothes from Whistles and hair products from Kerastase (fuck it, they work). Making things routine frees up mental energy for the important stuff. 

In 1887 William James wrote a short book on the psychology and philosophy of habit (Internet Archive). He argued that the ‘great thing’ in education is to ‘make our nervous system our ally instead of our enemy. The more of the details of our daily life we can hand over to the effortless custody of automatism, the more our higher powers of mind will be set free for their own proper work.’ 

He shares his three maxims to successfully form new habits – the first one: launching a solid initiative and making a public pledge. Simple, powerful ideas that live on in bestselling business books like Richard Covey’s 7 Habits of Highly Effective People and James Clear’s Atomic Habits. And the #Ship30for30 Atomic Essays (build a writing habit in 30 days) have taken Twitter by storm.

Research shows habits can help your productivity. Dr Robert Boice studied productive vs non-productive faculty writers and found productive ones had shared habits, which ‘included working patiently and regularly; writing with stable and calm emotions; feeling less uncertainty and pain, a greater sense of fun and discovery, and welcoming criticism. Successful writers were more likely to write regularly for short periods than “bingeing” with long, infrequent sessions.

He emphasises the importance of lack of self-consciousness and that you should write without feeling ready. ‘Keep a nonjudgmental attitude about your writing, and approach writing not as a painful necessity but as a time to relax, reflect, and be calm.’ And form or join a peer writing group. 

So I’ve signed up for the next #Ship30for30 cohort in August. Let’s see if it helps with the things I’m struggling with: over-research and over-editing. I’ll be setting sail on 9 August if you want to join me (my code here). Massimo Curatella has written some brilliant essays on what he’s learned – One Year Writing: 30 lessons in 30 days.

I’m challenging myself to write one Quora answer daily for a year. Taking whatever I’ve learned that day at work as inspiration. It’s not about being an ‘expert’ in a niche but sharing stories and life lessons that are relatable, universal and entertaining – as so many Quora answers are. I get a lot from it, so it’s good to give back.

What’s your writing process? Any helpful habits, tools or resources? 

No newsletter next week as I’m full time on the app project, but I’ll be on Twitter. If you’ve published something, send me the link, and I’ll share it.

I’m going to write something on community polyamory as I’m struggling with that. I’m in so many incredible communities and not enough time in the day so I need to choose three to focus my energies on. I’d love to know how you manage and make the most of your online networks.


More rituals… I have my lucky shirt on for tonight to go with Gareth’s lucky spotted tie. Doesn’t he look sharp in those summer knits (Percival – young English company, made in Tottenham). Great management style – checking in on every player before a match, and seeking advice outside of the field.

‘It’s God, family and calcio’ – here’s to all the Italian mothers who have sacrificed so much to allow their sons to pursue their careers🥂 ⚽️


5 things🖐

✍️Anne-Laure has published 300 articles on Ness Labs. Enjoyed this one on how to build a better writing habit. Great advice on seeing it as a conversation starter rather than something that needs to be polished and perfect. Approaching writing as a startup: write, publish, iterate, feedback. Content, courses, coaching, community to help you put your mind to work – it’s well worth the small fee to join (increasing soon).

🧘🏻‍♀️Buster Benson, the founder of 750words.com, on the benefits of meditation and why he thinks free writing is better. The value of shutting down your neocortex and its relationship to creativity and flow, and how to do it. 750words is an online journaling tool and community. If you’re frustrated with meditation and haven’t tried free writing in this way, give it a go. Get to know yourself better.

💻Finally, an upgrade to Google Workspace. Pageless view, emojis, and dynamic documents. You can create polls, assign tasks via @mentions, and present docs directly to a meeting. I used it this week with a client and it saved us time. The big pop-up box on my screen requesting a call made me jump. I’m using Google Keep for notes, Scholar for research, Writing Habit + SEO Assistant. The all-in-one workspace.

📚Timeless Advice on Writing: The Collected Wisdom of Great Writers. Maria Popova (Brain Pickings) periodically updates this reading list of famous writing advice, featuring words of wisdom from masters of the craft such as Kurt Vonnegut, Susan Sontag, Henry Miller, Stephen King, F Scott Fitzgerald, George Orwell, Ernest Hemingway, Joan Didion, and more. Enjoy!

📝Paul Graham on How To Work Hard. I love how people drop everything to read his essays. ‘There are three ingredients in great work: Natural ability, practice, and effort.’ Learn not to lie to yourself, procrastinate, get distracted, or give up when things go wrong. ‘I can’t be sure I’m getting anywhere when I’m working hard, but I can be sure I’m getting nowhere when I’m not, and it feels awful.’ Printing it out for Julieta to read. Love the basic HTML. At its heart, web design should be all about words.


The future of work is now

Let’s build it. The Shift is a newsletter about humans, technology and wellness. Rethinking how we live, work + play. Weeklyish curated tools for thought and ideas to share✍️

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To offset the carbon emissions of this newsletter and my online work, I plant 12 trees every month via Ecologi. I encourage you to do the same in your country – here’s a list of climate action groups. We’ve got 10 years to sort this out – no time to waste🌍