I’ve recently signed up for unlimited fibre extra broadband with Plusnet. I’m working from home so need a fast, reliable internet connection. I live with a 12-year-old YouTuber/Netflix addict so we’re both online evenings and weekends, which can slow things down.
Yesterday I received a cheque in the post from them for £70 as a ‘thank you’ for signing up.
Nice.
Great customer service too. A few days ago they called me to check in on the service to make sure I’m happy, asking if there’s anything else they can do for me.
There are tons of options for business broadband and I went with Plusnet on word-of-mouth recommendation. They aren’t the cheapest, but they provide a good service, fast speeds, and have won awards for their customer service. I can also speak to someone in Sheffield rather than dealing with chatbots and overseas call centres. A huge time suck.
After months of problems with my phone line, scam calls and a very slow service that kept dropping, I am happy and feeling productive! Amazing what a small change in your set up can do. When things are running smoothly you don’t even think about them. The surprise cheque was a nice bonus too.
Just checking out their community blog. Here’s a recent post on the best countries for remote workers. I don’t think Spain is better than the UK for remote workers though, not based on my recent experience there 😉
Check out their products here: https://www.plus.net/